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Methodical: This particular model seems even better at covering every last square inch of carpet.When I called for information about various features, the staff was more than willing to explain and walk me through the issues I was having. Fortunately, Neato has a really good system in place. Excellent Customer Service: In the cutthroat market of robotic vacuums, good customer service goes a long way.For some reason the newer Roomba’s are not as adept at picking up pet dander. In my testing the XV-21 worked as good – if not better – than the latest Roomba models. The cleaner boasts unique technology that targets pet hair with special brush bristles and a high suction allergy filter. The XV-21 is part of a growing trend in the robotic vacuum market that specifically markets to pet owners and/or people with allergies. Great for Pet Owners: We do own a cat that does shed a bit so we are always eager to see if the “pet allergen reduction” claims actually hold water.I was really hoping it was going to work better than this. This product has been ok for about 8-9 months (keep in mind I have had to reset this device several times in the past month). So far I have not received any support from Neato and I am waiting to see what Meh says. If anyone ever sees another Neato offer on Meh or Woot or any other site please please please DO NOT PURCHASE. The repairs are only good temporarily as their warranty shows (the item they constantly have problems with is their batteries which they only cover for 6 months). I hate to say it, but these Neato refurbished products are so popular because Neato gets so many new returns that require repairs. I was experiencing this frequently before and used that technique. Some suggest pulling out the batteries overnight. As some might have heard, the Neato gets this sort of "Dim Green Light" on the button without the LCD displaying anything. Well, my Neato has now been dead for over a week now. They seem to make nearly everything talk these days why not a robot vacuumed? I always wanted my own Rosey from the “Jetsons”! Any ideas? Kinda like figuring what is wrong with the new born baby (which I don’t have). When the bot is doing its thing it is wonderful but… when he has problems I have to guess as to what his problem might be. If it could be done I would gladly try the experiment. Do either of you think that it would be possible to add components to him that would make his error message voice aloud? It already has a sort of speaker since he makes noise with beeps and such. I have a problem when it comes to the feedback that Neato gives as to his state of mind. I have always wanted one ever since my brother had a rumba! This is my problem… I am blind. If neither of you are would you see if you have one in your pocket? Smile Are there any geniuses amongst us in the MEH community that want a challenge? Since you have worked on them in the lab and since you have demoed one of these little guys, I am looking for a software/ techy/ genius.I DO VERY MUCH like the job it did whilst it was running. Slight hassle-factor, but I'm optimistic so far. So within 1 week, I should get a replacement unit for free, and will ship the busted one back. They quickly agreed to send me a new unit for $25 shipping.and all I said in reply was "Ouch.that stinks".and he immediately waived the shipping charge. So I did via chat, and they promptly ran through some troubleshooting (which I already did on my own).which of course didn't help. I contacted Meh.who I knew going in would not be helpful (no, some offense), and got the proverbial "not our ntact Neato". I'd have to do several manipulations (holding down the power button, unplugging the batteries, resetting the battery status (to new battery selection on the unit's menu). Apparently, the way the battery connects to the unit (with those plastic plugs with wire "tubes" and pins) is severely prone to faltering. I got the dreaded battery error 0002 - goggled it and found out it's fairly common.
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Amazing! After it was done, it actually found its way back to the charger. So I got mine.unboxed it and charged it overnight. “Hello Neato” Instructions (instructions and warranty info)įind a relevant price comparison? Please share it in this thread Warranty.Automatically returns to charging base when vacuuming is concluded.Schedule automatic cleanings via simple user interface.Removes all kinds of dirt and cleans: carpets, rugs, hardwood, laminates, tile, and stone.Designed for pet owners and allergy sufferers.
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Color Options: Blue, Black, Black/Grey, White/Purple, Green.Rest assured these are only cosmetic issues, and do not affect the unit’s functions.
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